I had membership and had autopay (I guess it's on by default?), unfortunately I stopped playing and forgot about it, my mom got a new debit card and the they continued to try to get money from it each month (I guess it didn't click after the first 2?), so I guess they finally decided to stop after 3 months of membership (that I wasn't even aware of) that went unpaid that I now have to pay them back for before I can play on my account.