I agree, do you agree with banning people from the game for a long time for being obnoxious?
I actually do. I think Badspot has done this before. I don't care if people are getting their feelings hurt by words but I would care if my game's sales were suffering because people found it "obnoxious" to play. I would be significantly biased towards a more hands off approach though because people who take on the role of morally arbitrating internet communities are all insane degenerates. Tattle-tale culture is also super lame and easily manipulated.
I remember the first time I played Blockland, every server I joined I would get banned out of and the reason would be something like "1K ID = forget YOU NOOB" and this is obviously an extremely awful first impression. I'm not sure what the solution is here but if I was just some stupid redditor and I was playing the game for the first time and that was my experience I would probably go refund it.