My dad is a firm believer in the fact that if you don't constantly switch your service provider you get jipped
this is partially true. but here is some massive counterargument coming at ya
We decided to switch from At&t and directtv after the internet box they gave us broke and the wireless stopped working, I had to run cables across the whole loving house to get internet, and since we only have one 75 footer it quickly became a point of conflict. after three weeks of it with no fix from them in sight ( we called a technician, he came and said "it must be a computer problem and not a network problem", threw his arms up and left ) we decided to switch to Xfinity and Comcast internet (please note that that was my only ever problem with At&t, the rest of their service with us was great and almost maintenance free for the two years we had them)
((they charged exorbitantly for this great service however, upwards of 170 per month depending on usage))
(((parenthesis)))
so all the old At&t stuff is unplugged on Saturday(march 14) and my dad gets on the horn with xfinity the same day for a special 49.99 deal locked in for a year.
He gets signed up and an hour later we are subscribed to Comcast, however they say that their closest appointment day is Monday between 4 and 6 and since this is reasonable, we all agree that two days without internet wont kill us and wait paitently for Monday's arrival.
Between Saturday and Monday my dad goes out and picks up the required internet box that isn't included in the service and costs 50$
On Monday 4 comes.......then 5........ then 6............................
... you get the picture the guy never loving shows up to serve his brand new customers, great first impression!
my dad, pissed because he had to miss work for two hours for their sorry asses, picks up the phone and chews them out. They say they will definetly come Tuesday between 2 and 4 pm
Tuesday passes without a whisper from Comcast
My dad calls again, he had to persuade his boss to let him come home a second time and by now he's really pissed. They try to tell him they're booked until Friday but he wouldn't have it and they said the guy would be here Wednesday from 2-4
Wednesday comes and 2 goes by, then 3, then 4, so my dad grabs his phone and I left the room. after I came back he said the guy would be here in 15 minutes, I wont even try to piece that conversation together knowing he's had to convince his boss to let him sit at home and wait for the cable guy for three days in a row
At precisely 4:25 pm a dirty 20 something shows up in a five year old Chrysler town and country with a high visibility jacket with an ACI logo on it and matching on the van ( Not even Comcast?) he is actually very polite and gets right down to work but carries an air of inexpierience about him
I had to leave around 5 and didn't witness the rest of the installation but when I got home two hours ago
I went to play some PlayStation 3 and I tried the wireless internet, nothing appeared, so I went upstairs to ask if hed tested the wireless while I was gone and he said "there is no wireless" I didn't believe him at first that one of the only problems we had with our old service came standard with this stuff
feeling defeated I went downstairs and lugged the 75 footer across to the ps3 fro two rooms over so I could sit down and finally play the gta 5 heist update before I went to bed, but alas my perfectly good cable returned an error of IP ADRESS REQUEST TIMED OUT
I wanted to loving explode but instead I started frantically trying to find the answer to the problem elsewhere. I lugged the cable back to where I got it and plugged it into my dads vintage 2004 dell laptop running windows XP
it returned the same error. I walked across the basement to my computer (windows 8.1) and plugged it in and whola INSTANT INTERNET
I tried another of my ancient windows xp dinosaurs and it returned the same error
HALF MY HOUSE RUNS OFF WINDOWS XP DAMMIT
(just saying there is probably an OS whitelist on the service)
I went upstairs to the Tv room and sat down next to my dad and explained it to him just as he was trying operate the new tv system
Upgrade request after upgrade request flooded the screen as my dad tried desperately to watch tv, one of which was the fact that the stupid "deal" plan we bought didn't say anything about not having HD and anytime you want to watch a channel that is HD it gives you a choice between upgrading or watching it in non Hd
I left the room with smoke coming out of my ears and I could feel my dad's flustration too
I came back down to this computer to find my brother playing tf2 online with no problem, I kicked him off and did a speed test and got this
which isn't terrible but WAY LESS than the advertised rate, which I think was 100 mbps
in addition to all this my dad has complained that there isn't any DVR on the plan which he wasn't expecting either so somebody from Comcast is gonna come down tomorrow (hopefully) and fix all this stuff, im thinking of keying his van
IN SHORT:
COMCAST IS A LOAD OF HORSEstuff, NEVER BUY ANY OF THEIR SERVICES
Edit: cant get the pic to work
dl speed 19.xxx upload speed 9.xxx ping 43