Author Topic: My Internet won't work on my laptop! Help! (Read 405 times)

Kibbs09 · August 18, 2012, 08:25:09 AM

What the title says. When I open my browser (internet explorer) it says its loading google but the actual webpage doesn't show up. Then when I try to type in a different http it just says "name of website, is not available. Please help me! I need this so I can download Blockland again and play stuff like Happy Wheels. Thanks!

Oh ya and I'm using a desktop right now which is too old to run anything so that's how I am posting this. :P

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PowerDag · August 18, 2012, 08:38:11 AM

Let's assume your laptop is running Windows 7.
In your taskbar is a small icon that looks like five bars arranged like stairs. Left-click, and a small window will open, listing your available wireless network connections.

Are you connected to yours? If so, right-click the name of your network and select "Status". This will give you the current status of your network. Check from there to see if your IPv4 and IPv6 connections both have Internet connection, then look in the "Details..." section.

There is most likely a problem with your laptop connecting to the DNS server. Check your DNS gateway and similar areas.

Kibbs09 · August 18, 2012, 08:40:06 AM

Well I am connected to the internet. Before i had a multiplayer game on it and I could connect to the servers. I just can't open the internet. There is something wrong with internet explorer. And sadly since it won't work, I can't put google chrome or firefox on it.

PowerDag · August 18, 2012, 08:45:32 AM

Quote from: Kibbs09 on August 18, 2012, 08:40:06 AM

Well I am connected to the internet. Before i had a multiplayer game on it and I could connect to the servers. I just can't open the internet. There is something wrong with internet explorer. And sadly since it won't work, I can't put google chrome or firefox on it.

I occasionally have a similar problem. It's usually caused by the DNS server being unable to respond, meaning it can't translate a webdomain (such as "blockland.us") into an IP and back. It doesn't usually affect an online game.

Wait a little while, the problem often fixes itself over time. If it persists, try troubleshooting your connection, or contacting your service provider for support.

Kibbs09 · August 18, 2012, 09:13:20 AM

ok. thanks

Momentum · August 18, 2012, 09:37:12 AM

did you press f2