who the hell is contacting windows support anyways.
learn to computer
My experience with Windows support:
Me: "Yeah my Windows machine isn't recognizing my LAN connection."
Support: "How long ago did you purchase your copy of Windows?"
Me: "Uh... 2 or 3 years ago."
Support: "Alright, that'll be $99 for any technical assistance."
Me: "Okay, bye."