Internet issues; Really need help.

[Rub]

The ISP provides the Internet connection to the router. Anything after that is not their problem.

My ISP provides everything, guess we do things differently in the UK...

[Ad Bot]

[DontCare4Free]

My ISP provides everything, guess we do things differently in the UK...

Our current (and previous) ISPs were pure service, you would order a box (and the cabling) from the power company, and then you'd go to a website and order the connection itself from the ISP. The one we had before that would ship you a modem, but not the router (although they later started providing routers as a subscription service). That said, the OP heavily implied that they owned the router themselves.

[*FacePalm*]

Well apparently my mom does know what to do. She unplugged everything, left it, then plugged it back in, and it hasn't crashed since.
But thanks anyways.

[*FacePalm*]

nope nevermind
just crashed

[Momentum]

my router overheats and crashes. mabye you could put a fan on it?

[Anybody]

Do you have many devices connected over wlan?

[*FacePalm*]

Do you have many devices connected over wlan?

It seems to crash more often when my brother is using his xbox and laptop while I use just my computer, but it can still crash when he's away.

my router overheats and crashes. maybe you could put a fan on it?

Maybe; the router is pretty close to a heater.

[KoopaScooper]

put a few lego bricks under the router
see if that helps at all

[tkepahama]

put a few lego bricks under the router
see if that helps at all

Ah, the 'ol lego-stand trick.
I had to do that with many electronics.

[JPSC]

Ah, the 'ol lego-stand trick.
I had to do that with many electronics.

I had to do that with my old heating laptop. >.<