Tell him to stop watching research and get something like AVG free antivirus. That or reformat it with a hammer. Or if you like your hard drive in a single piece then take it out of your computer, sell it to some one who knows nothing about computers for double it's value then change your name move to Russia and buy a new hard drive. [/notserious]
[serious] Get some one who knows about computers to access the super administrator account using a password riper and check ms config for suspicious run-on-startup programs the google them, and do the same with the processes in ctrl-alt-delete, if any come up as viruses then uncheck/end the process of them and reformat.