google it90% of problems posted here can be solved by looking it up
Could just be a bug. Try using fraps or something else?
I don't know any program for this capture card.
Then you wasted money on a capture card, there are plenty of programs that work perfectly and dont require a capture card.
Whenever I have troubles with my capture card, I just use Linux and record from the device with VLC. There are no drivers for a modern operating system that support my Hauppauge BT878 card. Works perfectly.