On the subject of we don't know jack.
The impression that he has given Aoki is fine, whatever. He very well may be a pleasant person in that setting.
However first impressions are what it's all about. If the only image we get off him are negatives, that's all we'll know about him, and all we ever will.
Everything works just the same in the real world. People won't want to get to know the real person if their first impression of them was that they were a richard.