http://help.newegg.com/app/answers/detail/a_id/384
What's the status on the order? I think once it reaches a certain status, you can't cancel it, you have to wait for it to arrive then ship it back
A mouse to go with my new laptop but I found a better one.
Simply refuse the package, it will be sent back and refunded. You will need to be there when it's coming.
Yeah that's the issue. I work until 8PM Monday-Saturday. It's no big deal. I'll be satisfied with it but prefer the other one I found.