A 22 year old man exposing people for small things that a level is broken is worrying. And what's almost even more worrying is that you are playing a game designed for kid and cursing at them.
It's made for kids, which is why a decent portion of the players are adults and there are several 18+ servers. Not to mention the uncensored forums. Makes complete sense.
Also, a broken level is a big thing, considering that you were unwilling to fix it or teleport people past it, and the players are stuck there being pissed off at you.
This is a game, not a job, you do not pay me to go on my servers. I don't earn any money from this so why should I help you in my own free time?
If you host, you should realize that you need to maintain, administrate, and improve your server(s). Your goal isn't to make money. If it is, you might as well give up now. Instead, your goal as a host is to make people happy and have fun. It seems like you aren't doing either.