Sorry for the late reply, forgot about this thread.
because no other platform is as good as doing what youtube does. youtube is the top platform for a reason and most people don't have a problem with it
Absolutely. YT is the best at what it does. It is easily the worst at how it treats its content creators though. Then again, there aren't many (if any) alternatives big enough to compete with YT. So it might be more correct to say they've become the worst at content creator treatment full-stop.
While most viewers may not have a problem with YouTube, content creators; who have made YT the big company it is today, definitely have a problem with getting the short-end of the stick.
it would have to take youtube doing something seriously wrong to forget over a large majority of people who've been satistified with it thus far
On a viewer level, yes. On a content creator level, this has already happened. Problem is, there is nowhere else to turn if the content creators want to keep their developed following on another platform. Because no other platform is popular enough to make it an easy migration. Leaving them (more or less) no choice but to stick it out on YouTube and hope a change for the better occurs at some point.
I wouldn't be too surprised if most people (both viewers and content creators) were satisfied with YT in the past (even with previous quirks). But now? Viewers haven't been majorly affected in any way (that I know of), but smaller content creators who needed the monetization to do YT full-time are in big trouble. Especially now that YT's algorithm chooses what videos to show in front of people (more of this is explained in the link in my previous reply to you).