forums i'm having some usb headset troubles (forums pls)

[carolcat]

so as of the past 3 or 4 days, my headset will randomly stop playing audio. this also causes youtube videos n stuff to crash. i know it's a problem with my computer because my headset has a mode switcher that plays a tone when i press it, and that sound plays just fine. it'll also make my computer freeze when i'm trying to shut it down because the via audiodeck or whatever won't end.

stuff i've done to try to fix it:
•unplug the headset and plugs it back in (it does its usual popping noise but nothing changed)
•change the usb port (usually causes everything on my computer to freeze up)
•reinstall the drivers for my headset
•reboot my computer (it'll work for a while and then randomly stop again)
•try to install a hotfix issued by microsoft (it told me it wasn't applicable when i ran it)
•restarted the audio services through services.msc (it'll sometimes get hung on 'stopping' and i'll have to force kill it in cmd and it still won't work)

i haven't tried plugging it into the back usb ports yet because my desk is a mess and i'm afraid the cord will knock my figures over.

could this be a sign of my usb ports going bad? because i know that sometimes when i'm trying to pull things from my phone using the port right below it, my phone will randomly disconnect but then it'll reconnect itself automatically.

has anyone had this issue before and can offer any other suggestions?

edit: i'm using a plantronics gamecom 780 on windows 7

[Ad Bot]

[MrKitKat]

have you tried turning it off and on again

[weaver123]

You need to clean your desk.

[Awesomebread²]

are the usb ports dirty

[Bomberguy]

stick richard in usb port then jiggle your richard around then put the headphones in
OT
Will probably help you
http://www.wikihow.com/Repair-Dodgy-or-Broken-Headphones

[Camel]

terrible headset quality? you'd be perfect for the BLCAST!

[carolcat]

small bump, it's working so far. i have a little theory that hitting the mute button on vines is what breaks it, because the problem only seems to happen when i do that.

terrible headset quality? you'd be perfect for the BLCAST!

i adore my headset bruh. it's the best headset i've ever had (even better now that i've actually configured its 7.1 surround stuff)

are the usb ports dirty

no

You need to clean your desk.

it's mostly just that i keep a lot of my transformers figures on my desk and knocking over one will start a domino effect

[carolcat]

bump because i'm pretty sure that it's a hardware problem at this point. the audio just broke again after a soundcloud file finished playing (but the youtube videos and media player playlists i've been listening to all day haven't caused any problems) so i decided to do some more troubleshooting.

i plugged in the earbuds i use with my ipod and they made a lot of static, regular clicking noises, and occasionally some shrieking sounds but would not play sound from my computer.

i went under speaker properties and hit the test button, and it gave me this error message:


i went under dxdiag to look for what model my realtek chip was (my dad suggested that because i didn't have a dedicated sound card, it may be an issue with the chip on my mobo) and it gave me this error message:

...but the dialogue boxes under the sound tabs don't mention any problems or anything.

this problem is getting super frustrating because i'd hate to have to restart my computer every time the sound breaks, since my computer takes like 6 and a half minutes to boot up to a usable state.

edit: turns out i have a VIA chip but this discovery doesn't help me that much