The client requested a 10-minute video explaining the company’s new product and science behind that product. The video took about 3 weeks to complete, but before it was released, the client had us shoot another video of just him explaining what was about to be watched in the main video. The explanation of the explanation turned out longer than the video he contracted, and he refused any cuts.
I was hired to design a booklet.CLIENT: This is okay, but I want to see it in a simpler, bolder font and without the gradient on the cover (in addition to a few other very specific changes).
ME: No problem, I’ll send the revised files tomorrow.
I send the revised files.CLIENT: I don’t like
this new version at all.
ME: I’m sorry, I thought I implemented all your changes. What would you like to see instead?
CLIENT: You’re the designer. You should be creative and not take what I say so literally. You should push back if you think something else will work better.
ME: (ggmmhrpphh) Okay, sure. I’ll send some new ideas over.
I send over more versions.CLIENT: I really don’t like this. You’re not listening. I don’t understand why you didn’t just do what I asked you to do the first time.