Complaint about my ISP

[Kalphiter]

I spent about 45 minutes going up- and down-stairs listening to support and messing with my modem.
Then, he said there was an outage in my area after 45 minutes. Just great.

[Ad Bot]

[Arcleader]

Antecedents. Who is "he"?

[Oasis]

Antecedents. Who is "he"?

Support.

[*Magick* Mage]

Antecedents. Who is "he"?

God.

Support.

[Arcleader]

Support.

Wouldn't that qualify as a "they"?

[*Magick* Mage]

Wouldn't that qualify as a "they"?

No.


Unless Jesus was there with is buds Buddha and Morgan Freeman. 

[General Nick]

I spent about 45 minutes going up- and down-stairs listening to support and messing with my modem.
Then, he said there was an outage in my area after 45 minutes. Just great.

Protip:

If you are at all on the phone for customer support with your ISP you shouldn't be with them.

[Kalphiter]

Protip:

If you are at all on the phone for customer support with your ISP you shouldn't be with them.

This is the first time they've been out; ironically we just payed more money in an upgrade two nights ago.
But anyway, the upgrade still uses the same servers as a standard user.

[Marcem]

My mom and the buyers of my old house were both on at&t's support for 3 hours each to get it shut down at my old house so the new owners could get their internet up.

[Kalphiter]

My mom and the buyers of my old house were both on at&t's support for 3 hours each to get it shut down at my old house so the new owners could get their internet up.

Welcome to crappy wide-area internet providers.

[TomTheGeek]

Welcome to crappy wide-area internet providers.

Yes.

Comcast is a loving joke. Every other day it was out, including the TV.

But the TV in my room (Line in att) would work.

loving joke. I use AT&T now :3.

[Kalphiter]

I use AT&T now :3.

I have seen that very wide ISPs aren't very good.
Verizon seems to do well, however. Comcast and AT&T, just no.

My ISP is Optimum Online(Cablevision systems)
It's not very big, only New York, New Jersey, Connecticut, and eastern Pennsylvania

[Arcleader]

Ah ha! So you do live in New Jersey! I was right!

[*Magick* Mage]

Ah ha! So you do live in New Jersey! I was right!

God knows where you live :o

[Slugger]

Verizon seems to do well, however. Comcast and AT&T, just no.

Verizon really starts to get annoying, they manage to break stuff alot.