Author Topic: [RTB] "Account does not exist"?  (Read 445 times)

I recently did a colorset which I want to upload on the RTB [Please don't go "We have enough colorsets."], when  I tried to log into my account it said "An account with this username could not be found. Please use account recovery to try and recover your account before contacting support." [Durr; should I contact support?], I attempted to use account recovery but not even the email is registered...
I made previous Add-Ons, prints more exactly, and they are still "active", they work and such. I don't see what's wrong.
Any help?

I recently did a colorset which I want to upload on the RTB [Please don't go "We have enough colorsets."], when  I tried to log into my account it said "An account with this username could not be found. Please use account recovery to try and recover your account before contacting support." [Durr; should I contact support?], I attempted to use account recovery but not even the email is registered...
I made previous Add-Ons, prints more exactly, and they are still "active", they work and such. I don't see what's wrong.
Any help?
Seriously, 115 colorsets, they really end up being all very similar.
I mean, if you have to say "don't say we have enough colorsets" then obviously you are aware that people don't want them.

On topic though, search your name with search somehow, make sure your account really does exist.
Check your email, you should have an email with your username and password if you really made an account.

This happened to me too.
Seems that RTB accounts are being transferred to a new system

This happened to me too.
Seems that RTB accounts are being transferred to a new system

They're not.

Make sure you're logging in on the downloads system.


Nvm I got my password back via email