Why don't you Google your issue?
Without any knowledge on what you got I can't help very much.
My knowlage is limited on your computer so I can't go any farther.
What is it? PC or Laptop?
What model? Any parts swapped out?
Custom built or store built?
ahem, it's a Dell XPS 8300 Desktop.
no, I haven't changed any hardware.
custom too
also, google didn't solve my problem. that's why im asking here.
also i got hanged up on two times on dell