My school's IT depart ment is three guys, and they know some stuff, but they really don't get the ways to deal with serious errors and other issues.
Anyone remember that time when school PC firewalls looked like one of those large glass display cases in the mall, broken open?
and when they lacked monitoring software...
Our IT people think ie is better than Google chrome because Google chrome is slower than ie, and that ie is more superior than all other browsers.
They also think that computers are slow because the amount of power it gets.
Same, though they removed Firefox in favor of Chrome....one year before i got there.