Already figured this couple out.
He's old and desperate to keep the young-ish wife, she's oblivious to how stuffty her food is because he's enabling her bitchiness towards "online bullies", and he doesn't trust the staff to access too much of the system because it might become a loophole to let the customers' complaints get through to the wife.
Bang, done. [Plus too they're both batstuff insane.]
Edit: Those cameras are prominent as forget. Totally could be a front for illegal stuff. They're for the show.
Edit 2: Holy stuff I just realized I've seen that ABC sign before. That's right next to the movie theater I go to. Holy shiiiit.
