I might file a lawsuit against ASUS (Resolved)

[Moonstar Akemi]

The point is that the book in progress that might have been published may have had a net worth that exceeds the demanded damages.

That too. Although the chances of it ever being a big hit would be little, it still has that chance.

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[Anybody]

The point is that the book in progress that might have been published may have had a net worth that exceeds the demanded damages.

haha, good one

[Maxwell.]

What if that was a hard-drive from the CIA with top-secret information about the president on it?

It's the hard-drive's contents are what makes up the worth of it. lol

Obviously I made an over-exaggerated example, but you should get the point.

You didn't make any money from the data on your computer though, did you?
If you did it probably wasn't as much as 10,000.

[Moonstar Akemi]

haha, good one

You sure know what you're talking about considering you've written a really long book and then had it destroyed, huh?

Anyway, here's an update:

We called again and got to the service department, they then described why my hard-drive was not sent back:

Apparently, according to new laws, they have to dispose of computer parts securely and if they sent my hard-drive back, that wouldn't have guaranteed the disposal of my hard-drive.

so, uh, what's the point in having these companies that repair hard-drives anymore?

Also: We requested a written document stating that the description they gave us of the disposal and memory-wipe of my hard-drive was true and so they're doing that now.

Once I receive that, assuming that they're not lying, problem solved.

You didn't make any money from the data on your computer though, did you?
If you did it probably wasn't as much as 10,000.

Of course not. I'm just a writer. It isn't like I've made any money or anything. lol

[Dr.Block]

When you sent them your computer you probably signed some contract or agreed to some terms that promised they can do whatever they want with it and that you wouldn't sue. Therefore you probably couldn't even threaten to sue, even if you had no intentions of actually doing it. I know it violates my computer's warranty if I open it, but really I think it's worth it.

In any case I'm sorry to hear that, because that is some serious bullstuff. You really need to be careful who you send your stuff out to. Hard drive extraction it quite easy so next time consider just doing it yourself.

[Moonstar Akemi]

When you sent them your computer you probably signed some contract or agreed to some terms that promised they can do whatever they want with it and that you wouldn't sue. Therefore you probably couldn't even threaten to sue, even if you had no intentions of actually doing it. I know it violates my computer's warranty if I open it, but really I think it's worth it.

In any case I'm sorry to hear that, because that is some serious bullstuff. You really need to be careful who you send your stuff out to. Hard drive extraction it quite easy so next time consider just doing it yourself.

I was more concerned about fixing my computer at the time. I should have gotten the hard-drive extracted first. Or use a magnet lol.

Anyway, no paperwork was signed like that. Yes, we always look for fine print. I looked up the supposed "law" they claimed they had to follow. It stated that they didn't have to throw it out. They just had to destroy it if they did.

[Bisjac]

how are bank accounts at risk if someone has access to your comp/hd.
bank sites dont even save logins and passwords. do you just keep all this stuff noted down on a txt file or something? handicapped lol

[Kimon]

why the hell would they just destroy it and throw it out?
was it having problems or something?

[Moonstar Akemi]

how are bank accounts at risk if someone has access to your comp/hd.
bank sites dont even save logins and passwords. do you just keep all this stuff noted down on a txt file or something? handicapped lol

No, browsing history. Never got to clear it.

why the hell would they just destroy it and throw it out?
was it having problems or something?

Yeah, it broke and it wasn't accessible anymore. So I couldn't make backups. That isn't an excuse to destroy and throw out the hard-drive when I could restore it though. They used the excuse that it was done under the requirements of the law but the law states that they don't have to throw it out.

[RagnaTheBroedge]

asus totally wants to steal all the info of some paranoid 16 year old call the police

[AromaniaFTW]

ragina can you stop flaming this guy at every chance you get lol

[Moonstar Akemi]

ragina can you stop flaming this guy at every chance you get lol

He's butthurt because I called him out in drama.

[Moonstar Akemi]

According to the terms & conditions of ASUS, anything under limited warranty that is sent in becomes property of ASUS.

Welp, looks like this thread is over.

gg my hard-drive never going to send anything to tech support ever again.

/Thread

[oleg662]

Guess what? I got my laptop back. Guess what else? The hard-drive didn't come with it. We called ASUS and they told us that they loving destroyed the hard-drive and tossed it.

Now here's the thing:

I didn't believe that. When we demanded a signature which proved that they did this. We were put on hold and eventually, they hung up.

No response. No denying our request. They just hung up.

I think I might be filing a lawsuit against them. Sure, I might as well try to run 100 miles without stopping, but I really don't give a forget. I don't believe they destroyed my hard-drive. My bank account is at loving risk here. Tons of my personal data is going to be compromised if they didn't really destroy it. And if they did, I'm going to demand compensation for my loving BOOK being destroyed. I put so many hours into writing that stuff. I was getting real far and I actually planned to publish it. What do they do? They didn't ask permission. I even emailed them prior to my laptop getting to ASUS that I wanted the hard-drive back.

They loving destroyed it.


Update:


Might be resolved:

Read my comment on page 5.

From what you've posted it seems that they have broken several laws

[Moonstar Akemi]

From what you've posted it seems that they have broken several laws

They would have.

Till you realize they snuck that stuff into their TOS.