Author Topic: Problem with key  (Read 1855 times)

Hey guys. I've had Blockland for several years now and I love it. It brings back many memories. I haven't played it for several months now and I would like to start playing it again, but I've lost my authentication key and the e-mail that I used to buy this game no longer exists. How do I change the e-mail at which the authentication key is sent to? I've already e-mailed Blockland support and I'm still waiting for a response. The fact that I'm on this account is already proof that I'm not an imposter. Please reply, thanks and best of luck to the devs :)

Send your BL_ID and transaction proof, if you don't have the transaction number, buy it again.

Send your BL_ID and transaction proof, if you don't have the transaction number, buy it again.
Yeah this or....


As Badspot once said ~ if you manage to outlive your email then maybe it is time to buy blockland again.

Badspot also said he can't do anything about lost emails. That's why he always ignores it when someone asks

If you lack proof of purchase and you can never get the email back, you have a slim chance at getting your key back.

I've been waiting for several days and Badspot doesn't answer my e-mail. What do I do? I find it very unfair to get my money stolen like this.

This is not stealing, it's your fault that you lost your key and your e-mail not Badspot's

This is not stealing, it's your fault that you lost your key and your e-mail not Badspot's
Isn't this what everybody who hasn't lost his key yet says?

Badspot should probably get a more efficient key recovery system. Because so many people loose their keys because their e-mail no longer exists or whatever.

Badspot should probably get a more efficient key recovery system. Because so many people loose their keys because their e-mail no longer exists or whatever.
There are tons of reasons why you can lose your key:
- A parent managed the email account and lost it
- Using ISP's email and switching; there's no way to change recovery address
- Email inactivity due to switching email services

There are tons of reasons why you can lose your key:
- A parent managed the email account and lost it
- Using ISP's email and switching; there's no way to change recovery address
- Email inactivity due to switching email services
Which is why you save it to a text file or write it down somewhere.
Badspot should probably get a more efficient key recovery system. Because so many people loose their keys because their e-mail no longer exists or whatever.
How else would you confirm the identity of the person?

Make a new email with the same name and do the key recovery process.
https://blockland.us/keyRecovery.php

If you lack proof of purchase and you can never get the email back, you have a slim chance at getting your key back.

That's why I always put a note in my phone/computer. (If you think someone looking through it is a risk, just make an actual note and then press return for a while, and put the keys at the bottom. People often don't notice that they can scroll down.)

For the record, I did write it down on a txt and on a piece of paper, but jeez it's been 3 years and I've had to reformat my computer several times since then. Badspot refuses to answer my e-mails and I don't really see why. I'm a customer and I need urgent help and he ignores me. What is going on here?

For the record, I did write it down on a txt and on a piece of paper, but jeez it's been 3 years and I've had to reformat my computer several times since then. Badspot refuses to answer my e-mails and I don't really see why. I'm a customer and I need urgent help and he ignores me. What is going on here?
I have been ignoring "I lost my key and can't access my email account" messages for years now.  I've probably ignored over 1000.  I just can't handle it.  There's no way to identify people accurately without their original email address and it's just not my responsibility to keep track of your magic number for you.  Also a good 5% of them haven't lost their key but are in fact future delinquents trying their first social engineering scam. 

[...]

The "all mail" folder of my gmail account contains over 160,000 messages.

Sorry if I don't get back to you.