"Newegg Lost A Customer!" - Your opinion?

[Acerblock]

So, one of my subscribers has uploaded a video. He basically explains an incident with him and Newegg. I don't really have a solid opinion on it, and I was wondering what you guys think.

http://www.youtube.com/watch?v=93kqHfKfgZA

I think they shouldn't have been returning his graphics card because he put in all the components and necessary things in the package before he sent it, but he should not have lost his cool. Watch the video to see what I'm talking about.

[Ad Bot]

[ShadowsfeaR]

I've never had a negative experience with Newegg.

[Nal]

This guy is an idiot.

[Acerblock]

This guy is an idiot.

Ok, but can you explain why?

[VincentTheGuy]

Ok, but can you explain why?

It begins.

[Nal]

Ok, but can you explain why?

Companys do this all the time, he doesnt need to make a loving video over it and blame the company entirely. It's like the media

[Acerblock]

Companys do this all the time, he doesnt need to make a loving video over it and blame the company entirely. It's like the media

Ah, I see your point. His channel though is like a news and review channel, just to let you know. It's meant for this.

[Nickelob Ultra]

idgi, stuff happens.  i've never had a problem with newegg tbh, the guy really flipped too many stuffs.  i can understand it's a $450 gpu but really...

[Harm94]

Meh, this guy just whores attention and trashes companies names.

[Blockzillahead]

Lol one customer, it's not like he's an actual valuable asset of the company.

[Marcem]

I love the gamersgate ad right away, leading into stuffty greenscreen and minecraft.

Also this story is entirely loving stupid.  If he would have read any documentation, he would have sent the card to EVGA for the step up program.  (also last time I RMA'd a card, the free game card wasn't even required because that's another SKU, so if you're doing an exchange or replacement, it doesn't matter)

Oh and he does stereotypical gay voice for "some chick".  Cool guy you found here.

EDIT: "so I get some other chick on the phone" this guy is loving trash holy stuff

EDIT2: I CANNOT STOP EDITING THIS, WHY DOES HE THINK IT'S SUCH A loving PROBLEM THAT THEY WERE GOING TO SHIP IT BACK TO HIM?  HOW DOES HE THINK IT GOT TO HIM IN THE FIRST PLACE?!  IF HE GOT ANOTHER I WONDER HOW THAT WOULD GET TO HIS (mom's) HOUSE

[Skull Candy]

Yelling and cursing at harmless customer service.
Brilliant.

[Steve5452]

I've never had a negative experience with Newegg.

^
Newegg is great.

[Brickman]

Lol one customer, it's not like he's an actual valuable asset of the company.

Admittedly I haven't watched the video yet, but if his video gets more people to not want to buy from Newegg it would be more significant to them than just 1 angry guy on youtube not buying from them.

[Skull Candy]

I've never had a negative experience with Newegg.

This