If you want an intelligent discussion, you need to take this to Off Topic.
People are angry and stupid in drama. Their anger blinds them, and their opinions give them a sense of power. "WELL I THINK!" is all you will get here.
I do agree with you. Settling things via personal messaging is a much more efficient problem-resolution than dramaing someone for something small. But that isn't something that you or I or anyone can convince the entire forum of.
In my interactions with other people, I have found that when it's smaller details, people are more willing to change to fix the problem when you contact them directly. I've even made close friends doing this. But then sometimes it does nothing. Practically the entire forum has tried telling Snaked_Snake to slow down and think before he posts, but look where he still is.