is at&t lying to me

[Mister Cheese]

That's AT&T for you. Archaic speeds for highway robbery prices.

I think I should sig this because it's so true

[Ad Bot]

[Nal]

mediacom promises me 15 mbps down and i'm getting .5 - 2
it takes around 15 minutes just to download a 1gb file

are you sure its not because of wifi

[hillkill]

AT&T product specialists are happy to assist you with your questions. Click below to begin your live text chat.

Chat representatives will not have access to your personal account. This service is provided to you under AT&Ts Terms and Conditions and Privacy Policy.
Info: Hello and welcome to AT&T, my name is Tiffany N. I’d be happy to assist you in setting up services. To get started, please provide me with the complete address where you would like to connect service.
Tiffany N.: Hello!  How may I assist you today?
[redacted]: how fast is your at&t pro internet?
Tiffany N.: Hello John! U-verse High Speed Internet Pro. Pro provides up to 3Mbps download speeds and up to 1 Mbps upload speeds which is best for downloading movies, streaming videos and music as well as online gaming.
Tiffany N.: Thank you for considering AT&T as your service provider. Which AT&T U-verse services are you interested in ordering online today (TV, Internet, and/or phone service)?
[redacted]: i already ordered, but i just had a few questions
Tiffany N.: I can help you with all of your questions.
[redacted]: is it megabits or megabytes for the download speed?
Tiffany N.: I will be right with you.
Tiffany N.: It is megabits.
[redacted]: oh, ok.
[redacted]: would there be any latency issues during online gaming? i don't know if its broadband or satellite
Tiffany N.: There would be no latency with the U-verse Internet service. AT&T U-verse service is 100% digital delivered over an Internet Protocol (IP) platform using fiber optic technology. The advantage of fiber optic technology is speed. This technology requires a low amount of bandwidth and makes U-verse capable of delivering your content at a very high speed.
[redacted]: you said the upload speed goes up to 1 mbps? what do you mean exactly by "goes up to"?
Tiffany N.: Speeds may vary and are not guaranteed.  Speeds shown represent maximum downstream capabilities.  Many factors can affect actual speeds, including the use of other U-verse services.
[redacted]: do i need a third party router or is there a router function in the modem?
Tiffany N.: Thank you for waiting. I'll be with you in just a moment.
Tiffany N.: U-verse High Speed Internet uses a different technology than your existing modem/gateway. Therefore, purchase of our state-of-the-art U-verse Gateway is necessary for you to enjoy the service.
Tiffany N.: The residential gateway functions as the heart of AT&T U-verse, routing all U-verse signals throughout your home, including serving as a WI-FI router.
Tiffany N.: Do you have any additional question I can help you with?
[redacted]: ok. do you have any estimate how long it would take to download lets say an 8 GB game?
Tiffany N.: Which U-verse Internet plan you have ordered?
[redacted]: the pro package
Tiffany N.: Okay. Thank you for sharing the information.
Tiffany N.: It would take 20-25 minutes.
[redacted]: that's pretty skeptical to me. it took me a whole day to download a 15 GB game with my old speeds of 9 mbps down / 2 mbps up
Tiffany N.: Your previous provider might be a cable service provider and cable is a shared connection, so your speed may fluctuate depending on the number of people using the service in your area.
[redacted]: it is a cable provider and an isp. it's a local company.
Tiffany N.: AT&T U-verse uses different technology than cable or satellite.
Tiffany N.: The advantage of fiber optic technology is speed. This technology requires a low amount of bandwidth and makes U-verse capable of delivering your content at a very high speed.
[redacted]: alright thanks for the help

i swear this bitch doesn't know about this stuff. i bet she asked her colleagues or something.

[kevin 51l]

its simple guys. 3000/8 = a total of 375k per second to multitask on your entire home network.

actually it's 3072/8 for a total of still not fast enough do download anything and AT&T is terrible

3/.5 is cannot download an 8gb file in 20 minutes, i don't think my 25/5 can do that (i don't even know why i'm putting upload but i might as well)

tl;dr at&t is stuff

[Dragonslayer182]

I feel like I'm in the only place in the world where AT&T isn't a richard to me

[otto-san]

20-25 minutes for 8GB with max 3Mbps down is straight up lying. it's not even a matter of the technology behind it, it is mathematically incorrect.

when i had AT&T i got around 7Mbps down and like 0.1Mbps up; it was ADSL so they throttled download. you can't say "the advantage of fibre-optic is speed!!" when you're offering one of the lowest apparently acceptable speeds possible. this is the kind of thing that's just blatantly anti-consumer and abusive.

to be fair, their actual website has more accurate numbers for the sizes provided: http://www.att.com/shop/internet/u-verse-internet.html
of course they're very vague and the average consumer doesn't really know what it means except what they tell them but w/e

[Midevil Warrior]

one byte are equal to eight bits

[hillkill]

main question, can I play online easily

[kevin 51l]

main question, can I play online easily

most likely no

i had a friend with 2.5/.5 at&t. he randomly disconnected at least once an hour and got 60-100 more ping on average not counting ping spikes.

[hillkill]

forget now I'm pissed. can't I get something out of them for lying to my face about the gaming thing?

[Bisjac]

maybe. but the moment someone starts streaming a youtube or netflix video your game will forget

[hillkill]

so it'll be fine if i play without people streaming videos? my mom pretty much only watches netflix and goes on facebook, i'll just tell her to go offline for a bit while i'm gaming.

[Torin0101]

I use cable and it works pretty amazing.

[Tetro Block]

Nope. Megabits are the numbers ISPs sell you. 100 megabits is equal to like 12.5 MB

Different ISPs can show a either, I know some uses to show 100 megabits per second to trick you. When actually that was rubbish and nothing compared to 100 megabytes per second.

[Doughboy]

i download at 6 exabytes a millisecond