Author Topic: Be careful of Staples protection plans.  (Read 1102 times)

You may get forgeted over. You may not get your money back.
Their plans expire 3 months before advertised expiration periods for what the customer service agents deem a "buffer period".

While working at Staples I was the top sales person at my store, and one thing I was always encouraged to push was the protection plans, being told it was in the customer's best interest and they would be covered for pretty much all damage for one year following the manufacture's warranty. This is a lie. They will not cover you if they can deem the damage "environmental" from either the sun, rain, or animals (which goes against their claim that you get it specifcally if you have pets to protect them from pet related damages). This is also a lie because they randomly cancel your protection plan so you cannot be covered if you happen to file the claim in time, but other wise their ambiguous rules about when the proper time is leaves one unable to determine when they should file a claim to get their money back. It is the most horrible waste of money I have ever witness and is close to criminal in actions in my opinion although I am sure there is some legal bullstuff that they hid in the corner of a store somewhere that stated all protection plans actually run 3 months less than advertised.
« Last Edit: February 11, 2015, 10:14:08 PM by Ladios »

True citizens blow whistles.

RISE UP

+1 ladios

What would you get insured by Staples in the first place?

They offer it on any electronic items.
The pitch is that no matter what the damage (as long as it isn't stolen) you are allowed to file for a return of the full purchase price of the item (in the form of an emailed gift card code which gets sent within the hour). It seemed like a nifty thing especially because every now and then a customer would come in and make a purchase with said gift code and buy a new item with a new plan, so they can "break it" in a few months and get their money back for something else.
 I guess they were more experienced in milking the system I suppose. But the fact that it works better for people abusing the system than the people who rely on it is partially reflective of our society...

Seeing that you work(ed) at staples:

How much is it for an Easy Button?

Thanks for warning us, OP.

People should know by now that every protection program is a total scam :/

deth 2the bourgeoisie!!! you can't abuse the ppl 4evr..

p gross practice if this is the truth cus wowe



Bestbuy is usually relatively overpriced on pretty much everything. I do not know how their protection plans hold up.

Protection plans are dumb. It's your fault if you break it, and you'd have to be careless to.
Unless it's a defect product, and in that case, you can probably have it replaced free of charge from the manufacturer. Most popular manufacturers put warranties on their products.
Verizon tried to insure all of my family's phones. If I recall correctly, it protects against:
-Loss (use find my iphone or some other location app)
-Screen cracks (use a case)
-Defect products (free manufacturer replacement if warranty)
-Water damage (you'd have to be careless for this to happen)

These are all just tricks for the business to consume your money. There's always hidden fees. No company is willing to pay for your fault. There's always a twist.

It's your fault if you break it, and you'd have to be careless to.
Because this is always the case and there is no possibility of ever having some sort of accident or unfortunate circumstance.

The idea of the plans is enticing because it appeals to the general philosophy of "stuff happens" and to some people, stuff happens more often seemingly.

It's your fault if you break it, and you'd have to be careless to.
Tell that to my phone battery that caught on loving fire.

Protection plans are dumb. It's your fault if you break it, and you'd have to be careless to.
Unless it's a defect product, and in that case, you can probably have it replaced free of charge from the manufacturer. Most popular manufacturers put warranties on their products.
Verizon tried to insure all of my family's phones. If I recall correctly, it protects against:
-Loss (use find my iphone or some other location app)
-Screen cracks (use a case)
-Defect products (free manufacturer replacement if warranty)
-Water damage (you'd have to be careless for this to happen)

These are all just tricks for the business to consume your money. There's always hidden fees. No company is willing to pay for your fault. There's always a twist.
along with it being stolen
i was offered something similar, for $11 a month plus a $200 deductible it would protect from that stuff
loving rip off lol
Tell that to my phone battery that caught on loving fire.
usually manufacturer warranties cover that (unless you used a pleb tier 3rd party battery), although thats not what you were really directing your comment at

Protection plans are dumb. It's your fault if you break it, and you'd have to be careless to.
jesus christ do you even have a brain

he PAID for his laptop to be protected against damage, he should get what HE PAID for and its not his fault for not getting what he PAID for