10 an hour plus guaranteed 40 hours a week is better than the 14.50 I was getting with spotty hours. It's just a starter position that should give me a solid chance at getting into the IT field. It's a decent job for someone like me with no college education.
It's less about pay right now and more about opportunities. You'll understand when you get there.
This is the kind of sad mistake that makes poor, innocent people work in call centers. They are probably the worst IT job you could ever have, and I will explain why you in particular are not well-suited to take this kind of job.
Working in a call center requires phenomenal amounts of tolerance and patience, both of which you have demonstrated to severely lack, as well as extreme reverence and respect to authority, which you have also proven to be deficient in. By taking this job you are positioning yourself no better than a used kleenex to your supervisor, who can throw you away and replace you with another sad loser at any time, for any reason. Your experience in this hellish place will amount to one of the worst employment situations of your life, and whether you quit or are fired (both will happen very quickly, which one depends on the circumstances), it will follow you and haunt you for the rest of your life.
There is also the fact that you are going to be dealing with "catastrophic loss." This probably means that you will be on the phone for hours with frustrated and impatient people whose lives are falling apart at their fingertips, who will go to any length to get their payment which the insurance company will go to any length to make as impertinent and miniscule as possible. Every single day, for hours at a time, you will listen to sob stories and deal with people whose emotional spectra will range from abject sadness to blind and incoherent rage, progressing slowly as you tell them for the
last time that they're forgeted and there's nothing they or you can do about it.
I urge you to find another job, because even if you're a pathetic starfish who can't even get along with his own brain tumor, I wouldn't wish a call center job on anyone.
