whats the worst, funniest, and most outrageous experience uve ever had with a customer
Worst.
Me: Busy disassembling a display TV for a customer who has been here already for 30 minutes. We're close to done, the big mounting bracket on the back just has to be uninstalled and the box for the TV retrieved. It's currently extremely busy and we're understaffed as always.
Enter
self-
entitled
asshole
SEA: I'd like to buy a TV.
Me: Okay, which one?
SEA: I want that display one.
Me: Alright, it's going to be a little while because we're busy and I'm already dealing with a TV for somebody else.
SEA: (muttering) Inadequate employees. They always hire destitute quality workers.
Sigh
I decide to put the other TV on hold for the moment since the customer who is waiting to get it has gone shopping elsewhere in the store, and I can tell this guy will be a pain if I don't start on his request.
I find
dumb
coworker (Not a bad guy, just really not very wise) and another insignificant joe to help pull the large, heavy television off the higher part of the TV wall.
I'm weak and small, these other guys are doing the lifting. However, I stuck around while they pulled it down incase they needed a third hand (which they did, while lowering to the ground).
During this time, SEA makes his way over to us and watches
SEA: (muttering) Ridiculous. You don't need three people to get down a TV.
We pull the TV down and I remove the mounting bracket. The next step is to retrieve the TV's original box. We keep these inconveniently located on the top of a 20-foot metal cage. The only way to reach them is with a huge 20-foot ladder. I'll admit, I don't deal with heights well and DC has a medical injury that prevents him from using ladders. I have two other co-workers who would have been the preferable candidates for the task, but for whatever reason they both took a break at the same time. I know for sure at least one of them was fully justified in doing so.
I'm not climbing the 20-foot ladder. Besides, the task is supposed to involve two people anyways. I can't simply stand around in the back for 15 minutes, so I come back out to try and settle one of the many other people who needed assistance with various things. While I'm working with someone else, SEA comes across me again and flips out that I'm not working on his TV. It's been a grand total of approximately 7 minutes so far, we had been making good time up to the previous roadblock.
SEA: Why aren't you getting my loving TV?
Me: I need to wait for one of my co-workers in order to retrieve the box for the TV.
SEA: Goddamn, I'd fire all of you if I was in charge here. You're all just so inadequate.
(That's probably why you're not in charge here)
Sigh
SEA: I want to speak to your manger.
Wonderful. I head into the back room again to see if he's there to talk to this guy. At some point I find him. My manger at this time is not very fun to work with. He's... very large (very fat + very tall = actually quite intimidating) and his normal voice (Which is very loud. He is always very loud) is permanently stuck in a grouchy undertone. He isn't always angry, but he sure sounds like it. I briefly try to explain the situation, but like usual he doesn't actually hear out the context and heads out without really knowing what is going on.
SEA: Your employees are garbage. I want my damn TV and they're here talking to other people. I have a PhD (relevance, what) and I don't have time for your sloppy workers.
Manager: I'm sorry you're having trouble (Read: He sounds angry back at the customer). I'll have them work on it right away.
(I'm already going)
SEA: (more trash talk, I'm not paying attention at this point)
I head over to the cage where these box are stored on top of and try to figure out which one (It's literally a huge pile, sitting on top of a 20-foot cage. What could be more efficient?) we needed to bring down to speed up the process of bringing it down when my co-worker arrives.
Co-worker arrives, the manager has apparently pulled both of them off break. We pull down the box and have his TV ready a few minutes later. As we're ringing up the TV the manager lets us know we're taking another $50 off the already clearance price of the display TV.
forget, what people will do for a discount. Having the highest paid non-supervisor position (Cellular sales, but we still do all the same stuff electronics does but get paid more) isn't worth the still lousy pay. I'm leaving the moment I get a better job offer.
Epilog: The customer who asked for a display TV before him had to wait four times as long as he did.
