Author Topic: Firefox is being weird and I can't find any answers (Read 1397 times)

Mr Man · August 30, 2015, 05:09:47 PM

So I updated my computer to Windows 10 the other day, and ever since then, firefox won't let me access youtube. It gives me the "connection untrusted" page, but doesn't give a bypass or "add certificate option". It also tends to say that Bing and Yahoo are untrusted, but lets me bypass and add exceptions for those. Does anyone know how to fix this? All I've found were old support forum threads from 2012 where people said "nvm fixed it". My computer has no parental settings, I don't have Norton, and I can access it fine in IE but not firefox. Any ideas?

Ad Bot · Advertisement

Jshotgun · August 30, 2015, 05:10:15 PM

there's really nothing to do besides switching browsers
i use chrome
according to my dumbass logic

Ipquarx · August 30, 2015, 05:11:06 PM

give a screenshot of the page and any "more information" tab that there may be

Quote from: Jshotgun on August 30, 2015, 05:10:15 PM

there's really nothing to do besides switching browsers
i use chrome

this isn't true at all

Steve5451² · August 30, 2015, 05:19:37 PM

Make sure your system time is correct.

Sheepocalypse · August 30, 2015, 05:21:37 PM

Microsoft Edge isn't bad.

Mr Man · August 30, 2015, 05:47:08 PM

Quote from: Steve5451² on August 30, 2015, 05:19:37 PM

Make sure your system time is correct.

Tried that, it didn't do anything. Occasionally it'll let me in and I can watch stuff for like 10 minutes, and then it'll give me the "untrusted" message again.

Mr Man · August 30, 2015, 11:46:33 PM

Bumpity bump with screenshot

Ipquarx · August 30, 2015, 11:50:19 PM

Open up the technical details tab and screenshot it

Mr Man · August 31, 2015, 12:38:54 AM

There's nothing that I know of that could be causing this

Ipquarx · August 31, 2015, 01:00:29 AM

Click on the little globe next to the back button and click the "More Information" button, then take a screenshot of what it says

if it was working properly then it would look something like this

Mr Man · August 31, 2015, 01:08:05 AM

It says nothing about being verified. I've exited firefox, turned my computer off and on, looked through security settings, and still nothing. This has been going for 3 days.

Decepticon · August 31, 2015, 01:17:36 AM

Quote from: Mr Man on August 30, 2015, 11:46:33 PM

Bumpity bump with screenshot

the only time i've ever seen this kind of thing is from browser hijackers, but that's a slim chance

Ipquarx · August 31, 2015, 01:18:18 AM

Alright well I have 4 things, first, try clearing browser cache.
Second, make sure once again that the date is correct, just to be sure. http://time.gov will give you the official correct time for your timezone. Set it to whatever that is.
Third, go into options -> advanced and uncheck the pictured option. I'm not entirely certain but it could just totally bypass checking whether or not an https certificate is valid, which basically means none of your connections on https will be secure but you won't be getting the error message anymore.

Fourth, download malwarebytes and do a full system scan.

Mr Man · August 31, 2015, 01:28:25 AM

Tried the first three and it didn't make a difference. I'll try running a system scan, but I highly doubt it's a virus. I haven't even downloaded anything recently except for a couple BL addons

Ipquarx · August 31, 2015, 01:35:43 AM

Alternatively you could try to uninstall and reinstall firefox, but there is a way to add an exception yourself that might work. Hopefully.
In options -> Advanced, there's a button called "View Certificates," click that and go to the server tabs
click Add Exception and put https://youtube.com in the url box.