contact someone higher than your manager, is there some district manager you can contact?
I could easily contact the district manager because we have her number up on the wall and I know her name, but she is downright scary. My general manager goes to measures to avoid her and she recently yelled at a girl who briefly paused during a short break between drive thru cars to look at the first new falling snow of the year.
you're already in trouble with her
Not in enough trouble to lose my job, but enough trouble for this to be happening.