Because she accidentally dropped something? By your standards, you spilling water on it also makes you a bitch.
its not the fact she dropped the computer, its the fact first of all she could of potentially denied me a repair if i went with the bullstuff she did after she read the receipt, then when she did have grasps of the pc instead of putting it down while searching for whatever person she was looking for she WALKED with the pc in her hand carelessly, and she managed to do more damage then i even did