You know they say "the customer is always right" but 9.5 times out of 10 when working at walmart I found that saying to be bull loving stuff.
Preach it, brother.
A lot of times, Event PR is like Sales except we're supposed to have a big smile constantly and we don't have to sell things so there's no commission to motivate us not to slam a target's head into a loving bucket.
I've had stupid people attempt to steal controllers, keyboards and even an entire PS4 Devkit under my nose. I've asked people to use the controller (as the keyboard is only intended for staff use when debugging, and it's usually hidden away behind the machine when we aren't able to lock it in a cabinet) and yet they'll keep going behind my back, try to use the keyboard and then act surprised and outraged when it doesn't work. It's been more than one occasion that people attempted to threaten physical violence because I refused to let them jump the queue.
Probably the worst experience is when I had a drunk, half-blind, dyslexic, religious bogan waltz into an open demo of Assassin's Creed: Syndicate and hold me down for 30 loving minutes so she could attempt to give me some spiritual lecture about how "walking into the light" is right, and when she left she yanked on the controller and pulled the entire assembly down, breaking both the console and the TV. And she had the nerve to come back the next day.
forget.