They really need to fix their counter claim system that punishes people for even trying.
Basically doing nothing is worse than losing a counter claim.
You don't get a strike until you lose a counter claim, and more than half the time you shouldn't lose it, but you still do because the system is almost fully automatic. They claim people do this, but this system is so robotic and unnatural, that the only reasonable assumption is that their claims are BS and bots run the claims system.