wtf Charter!

[Zen Bane]

Charter communications has had me disconnected from the world for an entire week (internet and phone) because they were too loving lazy to get off their asses and fix the line.  Should my family be reimbursed for the service we have lost and if so, how?

[Ad Bot]

[Reactor Worker]

Blockland: not your own personal set of legal advisers.

[Jsk2003]

Switch to AT&T Uverse. It's the best thing I've got.

Also I've been in your situation like 50 times.

We would have no internet for weeks.

Then one time when we didn't have it for like 3 weeks...they gave us 1 year free of 5Mbps(instead of the 3mb/s we were paying for)

It was good but it still sucked.

So we switched to uverse. It is the best thing I've ever had.

The only time it's gone offline and no internet was for 3 hours and that was in the beginning when they were having trouble setting it up. But it's all good now and never goes offline. And if it does, they fix it within hours.

Also the 5Mb/s is cheaper than Charter's 3Mb/s and it also includes TV with where you can record things like TiVo.

Just get it now.

[FrAgGEr]

Just get it now.

Woa woa..Easier said than done..

[-Koden-]

Charter communications has had me disconnected from the world for an entire week (internet and phone) because they were too loving lazy to get off their asses and fix the line.  Should my family be reimbursed for the service we have lost and if so, how?

This depends if you paid for it or not. If they made you pay for it you can sue the living stuff out of them, if they didn't, there's pretty much nothing you can do.

[JimJam]

I have the same problem...charter sucks.

Switch to AT&T Uverse. It's the best thing I've got.

If only we had that in our area..