Define "crappy service".
Crappy–adjective, -pi⋅er, -pi⋅est. Slang: Sometimes Vulgar.
1. extremely bad, unpleasant, or inferior; lousy: crappy weather.
2. nasty, humiliating, insulting, or unfair: What a crappy thing to say about anyone!
3. cheaply made or done; shoddy: a crappy job.
Service–noun
1. an act of helpful activity; help; aid: to do someone a service.
2. the supplying or supplier of utilities or commodities, as water, electricity, or gas, required or demanded by the public.
3. the providing or a provider of accommodation and activities required by the public, as maintenance, repair, etc.: The manufacturer guarantees service and parts. ]
There ya go