My parents had a smililar situation. We rented a house that we renovated FROM BOTTOM TO TOP, and we needed a property manager. We got one. And moved in some tenants(mexicans =/ ). and our property manager said we had leaky roofs leaky sinks no doorknobs. also the tenants USED THE WINDOWS AS A FRICKIN DOOR. Also said they got robbed once. And they shoved a satelite dish into the roof when my parents said not to. So after we fired her she (ex-property manager) She called the state property management corp or whatever, She said we had no doorknobs, leaky sink, leaky roof, no smoke detectors, cracking floors, etc... (they fixed the sinks to leak, they tried to take the doorknobs off by whacking it with a hammer.) They left before we could go to court.
The biggest mistake there was leaving our house in the hands of mexicans
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WTF