Can't open "blahblah" need to handle file better

[Instant Mix]

I'm getting this message testing out one of my decals, I've no idea what this means.
How do I combat this?

[Ad Bot]

[KoopaScooper]

Hmm. I've had this problem with one of my Faces. Is there a space in the file name? If so, follow this:

1. Rename the face to have no spaces.
2. Put it back in the .zip.
3. Test again.
4. If it doesn't work, try removing some faces from the Add-Ons folder. Then do 3 again.
5. ????
6. Profit!

[Instant Mix]

Hmm. I've had this problem with one of my Faces. Is there a space in the file name? If so, follow this:

1. Rename the face to have no spaces.
2. Put it back in the .zip.
3. Test again.
4. If it doesn't work, try removing some faces from the Add-Ons folder. Then do 3 again.
5. ????
6. Profit!

Nope , none of them worked.
I'll PM you a link to the decal I'm trying to use.

[Instant Mix]

Any help?

[Instant Mix]

No help?

[Packer]

Correct resolution? Correct File type? Not exporting the image file into strange 8-bit modes anything of the sorts?

[Instant Mix]

512x512 , png , no weird stuff enabled

[Instant Mix]

Honestly , NO HELP?

[Makanix]

it needs to be 256x256 with a 64x64 version in a Thumbs folder. they must be named the same thing.  the .zip file must be named Face_YourNameHere.zip or Decal_YourNameHere.zip

You DO NOT put Face_ infront of the .png files inside the .zip... only the .zip has to have that.