Author Topic: Hijacked Steam Account.  (Read 1250 times)

Recently, my steam account was hijacked by an unknown user. Luckily, the account is not banned, but he deleted all of my friends and changed the profile name. He's even online right now playing Counter-Strike! What do I do?

There's something on Steam Support about reclaiming a hijacked Steam account.

IP trace that motherforgeter and beat the stuff out of him

There's something on Steam Support about reclaiming a hijacked Steam account.
How long will it take to get it back?

How long will it take to get it back?

idk, never had to do it.

If when my xbox live account got jacked is any benchmarker, a few weeks.

I contacted Steam Support about his account.

idk, never had to do it.

If when my xbox live account got jacked is any benchmarker, a few weeks.
I don't get it, what do I do? I'm confused.

Most likely you will be requested by Steam support of a receipt and CD-Key of one of your games.

If you didn't get any retail game from it, you're forgeted.

Well if so they'll ask you for credit card or some stuff.

Most likely you will be requested by Steam support of a receipt and CD-Key of one of your games.

If you didn't get any retail game from it, you're forgeted.

Well if so they'll ask you for credit card or some stuff.
Um... does the steam key from Humble Indie Bundle count?

Umm, I think.

But they may still ask you for a receipt, if so, I don't really know how to help you anymore.

You need to act fast, if your account gets banned they wont unban you.

I'm still confused, I mean, how do I fill it out!

https://support.steampowered.com/



Create new account, separated to your Steam account (it won't work with your main Steam account), then go to https://support.steampowered.com/newticket.php



Create a new ticket, fill it with:




It's up to you to type what's the ticket (That huge form space on the left), an example would be:


Filling out


Hello, my Steam account has been hijacked as of [day/month/2011 (31 July 2011?)] and the hijacker changed most of the account details, and removed all of the friends.

Proff of ownership comes from IP and provided CD Key, if you'd like, check the IP logs on my Steam account, and then, if possible, revert the account to a previous state, perhaps since [insert a day before your account was hijacked (30 July 2011?)] so I also get my friends back.

Thanks anticipated, I hope this will be solved soon.



Well I think I missed or mislead some stuff there, it's up to you what to put between the "[]", don't mention anything about receipt, maybe you'll be luckier and won't ask you for it.



It's recommended to make this ticket from another computer than the one your computer was hijacked, seeing if the hijacking was done through a keylogger or some sort, you will encounter bigger problems, seeing the hijacker can see the stuff you filled in, and eventually do the same himself later on to "receive back his stolen account", permanently.
« Last Edit: July 31, 2011, 11:21:47 AM by LeetZero »

-snip-

Not true. He won't be able to see the Steam support question, seeing as it is a separate account.

wait, so if my steam key is hijacked at some point can I use the games that give me keys when I launch them to reclaim it?