Do you need the box the game came in, or can you just send it to them in a package, or something?
Acceptable game conditionVideo Game - Acceptable Condition Eligibility Criteria
Trade-in items must match the exact version displayed in the Amazon Video Games Trade-In Store.
Typical elements included with a video game: disc/cartridge, manual, case, artwork, bundled accessories, and UPC (or EAN).
Please check your item to ensure it meets this criteria:
Game still plays perfectly
Item may have been personalized (marked or identified)
Item may be missing or have irreparable damage to one or all of the following: case, manual, artwork, bundled accessories, UPC
Important Note: Games having one or more of the conditions listed below will not be accepted.
Video Game - Not Acceptable Eligibility Criteria
Game does not play perfectly
Disc is cracked
Marked Not for Resale (or is otherwise marked not for sale)