ik but wouldnt it be in the best interest of comcast to improve service, which mitigates complaints and puts them in an overall better light
why would you need to be seen in a better light when there's nobody competing against you? thanks to how
cable tv internet access works, nobody else is willing to compete because of how expensive it is to lay wires throughout town. additionally, they have enough money from all of their company branches to either undercut the rates of competitors or outright buy them out. the only real competition they've gotten in the past decade has been google fiber, and that's only in select areas at the moment.