yeah, i figured chrono was using a desktop.
anyway, this problem mentioned in op is very common among laptop players that like to hold alt for temporary super shift.
I use a numpad-less laptop.
this is actually likely false
does your laptop have little blue numbers over the jkluio789 keys? push the FN button (near ctrl>(FN)>winkey>alt>space) then push one of those keys and oyu have a numpad