Bell Canada internet issues and a potential scam?

[MackTheHunter]

For the past many many years I have been using Bell Canada's Fibe 25 internet package. The way it works in Canada is that the ISPs give you extreme speed but a limited usage. In this case, Fibe 25's usage is 250GB per month.

Now, for some loving odd reason we keep going over that limit by the end of the month. Everyone in the house does regular internet activities - browsing, youtube, a few downloads and some streaming of course. I am on Skype alot, usually about three or four hours total every other day.

Up until the past 7 months, Bell hasn't charged me overages. 7 months ago I had the older Fibe package which was only 150GB per month. When we started getting overages my parents switched us to the more expensive plan ($80 monthly, 250GB). Even with the more expensive plan we're getting huge loving overages, like 80GB over usage.

This makes no loving sense. With 250GB I should be perfectly fine to be on skype and do regular gaming stuff.

Is it possible someone has either A) Cracked into my internet, or B) Bell is loving me over for usage?

I KNOW this isn't my fault. It never happened before so why is it happening now.

Even with the old package I used to livestream all the time and I would be on skype way more than that.

So what the forget?

[Ad Bot]

[Wheatley]

Depends on your family size I think but
holy forget I'm pretty sure 250GB in internet usage is a forgetton
that's half my goddamn HDD
the ability to go over that is either insane or i'm unaware of how much data i use each month

[MackTheHunter]

We have a family of 5, but the only potential users that would cause larger usage would be myself, my younger brother and older brother.

But again, all they do is browse, stream, and upload. It's not like they're constantly torrenting stuff or something.

[Ceist]

We have a family of 5, but the only potential users that would cause larger usage would be myself, my younger brother and older brother.

But again, all they do is browse, stream, and upload. It's not like they're constantly torrenting stuff or something.

Someone most likely cracked your internet. Is your password secure? Call your ISP and ask how much usage there is.

[Sheath]

I use YouTube, Skype, etc all the time. I browse the Internet and play games for many hours a day and I download big updates on Steam and whatnot often. Along with the 4 other people in my family, who use the Internet considerably less, we get through 20 - 30GB a month.

If there were 5 of me cloned, we'd use 150GB at most each month.

Something is extremely wrong. I also recommend you switch your passwords and network name, including admin access to your routers.

Consider using a free Internet monitoring tool like NetWorx on each of your computers to see the exact upload and download traffic in your house, and who is doing what. Factor in any smartphone, tablet, or smart TV usage.

[MackTheHunter]

I'll go about installing monitoring software. The issue is, though, that I have my wifi set up with WPA2-PSK and a heavy password. How the hell could anyone crack into that?

[Headcrab Zombie]

Look in your router control panel; it may have some sort of log or list of currently connected wireless clients
Also I suppose it's possible that something is infected with malware that's spamming upload/download. I don't know how common such malware is or what purpose it would serve though

The problem is more likely on your end than your ISP scamming you

[fawkes..]

I've never heard of them, but im assuming this Bell Canada company you are with is quite widely used, in that case i doubt they would be scamming you, you could probably call up and tell them the situation but im sure they would just tell you that you're using too much data.

There is definatley a problem though, you shouldn't be using 80GB extra, it's ridiculous.

Perhaps one of your brothers has recently started torrenting a lot?
You could have someone using your internet but god knows what they're downloading.

Other than that i really don't know.

[fred da kiko]

Someone is torrenting handicap research.

[Visage]

One time when I was unemployed I watched netflix like 18 hours a day for like 20 days and I still didn't use up my 150gb limit I have so I would have to say something crooked is going on either on the ISP end or some kind of virus you have or some thieving neighbors.

Also online video games use almost no data since they only send small packets of numbers all the big stuff is installed on your PC for example last time I checked WoW the biggest MMO in the world only amounted to .3% of data usage for comcast while netflix was like over 50%.

[T3HZ3N0N]

yea i think its your internet company loving you over

theres 4 people in my house, 3 of them download stuff regularly, 2 of them use skype/facebook 24/7, I host a bunch of different servers like blockland, minecraft, etc, and theres a bunch of wireless devices and we STILL dont use 200GB/month

[tails]

If you're on a limit you should use some kind of logger so you know what you use. http://www.rokario.com/products/bandmon/2-0/

[Ben Grapevine]

Is someone accessing your system?

[T3HZ3N0N]

THEY WANT YOUR INTERNET

[KoopaScooper]

When my family was with Bell, we apparently used 6GB of usage out of our 60GB bandwidth cap when we were out of town for the weekend with our modem unplugged. And in their calculated bandwidth total for that same month, 3GB of data was missing from the daily chart and the calculated total. They're loving with you.
Another thing, they actually updated our modem firmware without our consent, and that left the wireless on the modem unlocked and on instead of it being off for 12 days. You might want to check that immediately.

Canada's fastest network!