RTB Dedicated Hosting Service - Service Closing

[Ephialtes]

my servers randomly shut down without warning, it also randomly say its offline and online again. fix it please mmh.

Hi, Just a heads up that there appears to be some issues with the networking intermittently today. You may notice periods of up to a minute or two of no connectivity to the server (although they remain running).

Rub's going to follow up with further details shortly.

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[Sylvanor]

EDIT: ephi just answered. Its ok

turnips?

[Zeblote]

my servers randomly shut down without warning, it also randomly say its offline and online again. fix it please mmh.

EDIT: ephi just answered. Its ok i didnt loset any data (i got lucky, the auto save system saved 7 seconds before the crash lol).

It doesn't actually crash, it goes offline but if you wait a minute it goes online again and everything is still there

[Sylvanor]

"Server terminated unexpectedly and was automatically restarted." ok?

[Zeblote]

"Server terminated unexpectedly and was automatically restarted." ok?

Woa

It didn't get this extreme for me

The whole thing just froze for a minute

[Rub]

We've just recovered from a service interruption that caused both servers to lock up arising from some issues in the datacenter we use. After some quick diagnostics, both servers were power cycled externally to reduce the length of the disruption and bring services back online as quickly as possible.

Investigations into the root cause of this issue continue and remedial measures will be put into place shortly.

As with any service interruption, active clients will be compensated and details will be posted soon.

[Subpixel]

My server's been broken for a couple hours now.

[Ephialtes]

My server's been broken for a couple hours now.

As detailed as your post was, can we get some further information on what 'broken' entails in a ticket?


Following on from Rub's post, if you have further issues please use the ticketing system:

https://hosting.returntoblockland.com/hosting/support/new-ticket

Support will not be provided in this thread.

[Subpixel]

As detailed as your post was, can we get some further information on what 'broken' entails in a ticket?

It would stop running a few minutes after I start it up.
Seems to have stopped now...

[Sylvanor]

looks like it works - for now - . it's not normal for the 3 servers i administrate to shut down like this for hours.

[Megaguy2]

Several prints on my server repeatedly disable and enable themself for no reason at all.

[nerraD]

Several prints on my server repeatedly disable and enable themself for no reason at all.

Have you tried to enable them in-game or on the RTB Panel?

[Megaguy2]

Have you tried to enable them in-game or on the RTB Panel?

What? Of course I'm enabling them on the panel.

[nerraD]

What?

Don't be cheeky.

Of course I'm enabling them on the panel.

Enable them in-game then and see if it still affects you.

Probably an issue with the RTB Panel.

[Ephialtes]

Several prints on my server repeatedly disable and enable themself for no reason at all.

If add-ons are being automatically disabled when you start the server it means the game is disabling them for whatever reason. Check your console and make sure they're packed correctly. There's nothing in the RTB Hosting that would automatically disable add-ons.