Im having a problem with my laptop. Every time i run windows normally, after the start up logo, nothing appears. Its just a black screen with my cursor. Nothing will work, not even ctrl-alt-delete. When i boot in safe mode, i can log in but it wont procede in that manner. All that appears is a looping welcome logo that the syatem freezes on. I just finished a start up test and the memory and SMART tests passed but the hard drive check faile. The error id is:
6C7PQ0-5MV6RX- MFH15G-60U003