Author Topic: Why is there even a customer support anyways? (Read 461 times)

Elecro · May 05, 2013, 08:39:56 PM

I remembered I sent a ticket to customer support about something like 1 year ago and I still haven't got any response. Does anyone even monitor it?

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KoopaScooper · May 05, 2013, 08:40:44 PM

Response from who?

Elecro · May 05, 2013, 08:42:17 PM

Response from who?

My point exactly, you get no response from ANYONE.

carolcat · May 05, 2013, 08:44:42 PM

customer support on what

Elecro · May 05, 2013, 08:45:07 PM

blockland.

KoopaScooper · May 05, 2013, 08:47:17 PM

What was the email to support about? If it's a handicapped question I can guarantee you won't ever get a reply.

Elecro · May 05, 2013, 08:48:26 PM

I had a problem with lighting where everything was black. I gave info.

Placid · May 05, 2013, 08:50:11 PM

that's what the help section of the forums is for

customer support is for product issues, ie you bought your key but it doesnt work or something