Yet another Blockland user that ignored the handy dandy key recovery tool found in the support page.
I don't think anyone knows if OP actually had troubles with his key and is ranting about a personal issue he had.
Either way, there are legitimate issues with key recovery. Emails can get lost due to ISP switches, etc...
Badspot can't do anything to help unless people provide proof of purchase. According to his own words from 2010, he doesn't even mention that sufficient identification has not been provided and instead disregards the email altogether. The issue here is that many people who are able to actually prove they own the game often have had issues recovering their keys.
12/31/10 23:11:33 Ben Grapevine 5364 Badspot, who responds to support@blockland.us?
12/31/10 23:12:01 Badspot 0 no one responds, most of the time everything that goes to support@blockland.us is ignored
12/31/10 23:12:27 Badspot 0 I respond to immediate problems with sales that I can solve
12/31/10 23:12:43 Badspot 0 bizzarro technical issues I just send copy+paste messages or ignore
12/31/10 23:13:02 Badspot 0 I have a whole folder for "i lost my key and my email changed" messages
12/31/10 23:13:07 Badspot 0 there's like 300 messages in it
12/31/10 23:13:26 Badspot 0 because there is no way to identify people and when i answer them I just get more
12/31/10 23:13:33 Badspot 0 and then people start scamming
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I think Badspot needs to add more to the automated key recovery. The automatic key recovery should simplify the process by being specific about what the person needs to do. It will need him to respond manually anyway, but it would be much better for finding legitimate requests instead of ignoring them.