It wasn't a mistake, it was her denying the request of a superior. While I do agree her being fired on the spot is really harsh, and I also agree with what you also said, I think she kind of deserved it. They may be more to this, as you said.
the treatment of employees at that store is absolutely criminal, here's a small list of things that are forgeted up:
1. i work 5-6 days a week, 8 or 11 hour shifts. i havent had a (federally mandated) 30-minute break in almost a year. people never get breaks, and its absolutely illegal to make an employee work more than 4 hours without a 30 minute break, or more than 6 hours without an hour-long break.
2. if you get tipped it comes out of your check, no exceptions. no other job i've ever worked deducts tips from your pay.
3. the store equipment is awful an outdated. screens are hard to read, the blenders for the milkshakes electrocute you if your hands are wet (all the time), and the grease trap leaks grease all over the floor, all day long. the credit card machines are from like the 80s and crash every other day and they glitch from time to time, and the store expects you to make up credit-card machine's mistakes with your own pay. BUT, the general manager spent $3000 on a new surveillance system that only monitors the inside of the store, you know, where customers aren't even allowed. so rather than spending money on decent equipment for the employees to use, it all goes to surveillance equipment to make sure the employees dont mess up
4. two carhops have gotten robbed while i was working so far, both girls had the money they lost sequestrated from their paychecks
5. i am really, really good at my job. but instead of getting a raise, the manager in charge of the schedule puts me down for jobs that require 2 people because it saves him money. so basically because i spent my first 3 years here working really hard and getting a really good name for myself, i have to work twice as hard without any increase in pay. most people dont even say anything to me when i really mess up because they know they couldnt handle half the stuff i'm under at that store
6. full time hours in south carolina is 35 or more per week. full time employees must, by law, recieve insurance benefits. i work 40 or more per week, like most of the employees, but nobody is allowed to be considered "full time" because it would cost the store money.
7. a girl broke her kneecap while skating on the parking lot because the store didn't order kneepads for her, because they wanted to save money. she asked the general manager for workman's compensation because she was injured on the job, and it was their fault. he told her "if you try to file for workman's comp, that'll be the last bit of money you ever get from me"
8. when i started working, employees received a 50% discount on food. now that discount has since been eliminated because it cost the store money.
with all the loving awful stuff i'm subjected to for 40 hours or more every week, i don't see why i should have to do somebody else's job to appease the shift manager's ego
