So last Christmas I got a newer and faster laptop. My other computer kind of lay forgotten in my bedroom... until now. My Mom got the idea to give it to my Grandma, who has a really old desktop. This was fine, until I realized something. Last year my mom had the idea to make two accounts-- My own and Hers. Her account had administrator privileges, while mine couldn't even install a program without admin access (my Mom did away with this when I got my new computer). So, here I am, at my Aunt's house (Mom is at home), with no idea what the password is. I want to delete all my own information from the computer and allow her to access it without restrictions. I call my mom and she tries some passwords, none worked. I was wondering what we could do about it; It is a windows 7 toshiba.