Author Topic: How long would a steam refund request typically take?  (Read 1478 times)

I recently sent refund requests for 4 different items from a timespan of the past 6 months to about over a year.
Rust - 4 hours - bought on March 26, 2014 -included "not what I expected" reason and gave a detailed explanation 19.99$
Dayz - 3 hours - bought on March 26, 2014 -same thing as the above 29.99$
Five Night's at Freddys - 26 minutes - bought on December 6th, 2014 4.99$
Payday: The Heist - 3 hours - bought on October 18, 2014 1.49$

These games have simply been collecting dust since the day I bought them, and due to the fact that the refund policy was never introduced until a few weeks ago, I'm basically going for a shot in the dark.
My friend Blockguy was able to refund Tabletop Simulator,  which he bought in Mid December.
How long would the request take before I actually get a response from Steam?
What are the chances that I am going to be able to refund these games? Has anyone had any experience with long shots such as this?
I'm most likely going to use the listed above for CS:GO, since that's a game I'm getting into with a neat system.
« Last Edit: June 16, 2015, 04:22:32 AM by Maxxi »

You must return the games within 2 hours of playtime and within 2 weeks of purchase.  None of these meet the criteria.

You must return the games within 2 hours of playtime and within 2 weeks of purchase.  None of these meet the criteria.
Quote from: Steam Refunds Page
There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.
My friend Blockguy was able to refund Tabletop Simulator,  which he bought in Mid December.


did they send you an email after you sent the requests

did they send you an email after you sent the requests
yea, saying the requests were received

You'll probably hear a response about it in a day or so. You have no chance of getting a payday refund.

It might take some time for your request to get accepted. Once it is you just have to wait a week to get your money.

you will get another email within a week saying whether they accepted it or not

I refunded GTA Vice City because it didn't work on my computer and I got a refund accept like in 10 minutes.

I had one that took a week.

You have over two hours on a few of them they might not accept them.

You have over two hours on a few of them they might not accept them.
They are pretty lenient with this stuff, I refunded a game with like 5 hours and I got my refund. Just as long as you don't have like 60 hours on the game you should be fine really.

They are pretty lenient with this stuff, I refunded a game with like 5 hours and I got my refund. Just as long as you don't have like 60 hours on the game you should be fine really.
I haven't used it yet I might refund some games

They are pretty lenient with this stuff, I refunded a game with like 5 hours and I got my refund. Just as long as you don't have like 60 hours on the game you should be fine really.
10h is already too much