why is my internet so slow?

[Frankie²]

the last couple of days my internet has been all over the place
sometimes its normal, and other days it slows to a crawl
response from websites is abnormally long, and bandwidth seems to be really slow (i need to wait 2-3 minutes to watch a youtube video in 1080p)

traceroute to www.youtube.com (216.58.216.110), 30 hops max, 38 byte packets
 1  96.120.24.93 (96.120.24.93)  24.082 ms  7.935 ms  8.108 ms
 2  Te0-4-0-18-sur02.springfield.il.chicago.comcast.net (68.85.208.21)  10.585 ms  14.170 ms  9.925 ms
 3  te-0-7-0-2-sur01.springfield.il.chicago.comcast.net (68.87.233.33)  8.306 ms  9.288 ms  te-0-7-0-4-sur01.springfield.il.chicago.comcast.net (162.151.44.249)  9.545 ms
 4  te-1-5-0-5-ar01.area4.il.chicago.comcast.net (162.151.37.133)  15.546 ms  16.348 ms  te-1-5-0-8-ar01.area4.il.chicago.comcast.net (68.85.176.153)  15.922 ms
 5  be-33491-cr02.350ecermak.il.ibone.comcast.net (68.86.91.165)  23.694 ms  16.589 ms  15.765 ms
 6  he-0-16-0-1-pe03.350ecermak.il.ibone.comcast.net (68.86.88.2)  15.101 ms  15.033 ms  15.592 ms
 7  as15169-4-c.350ecermak.il.ibone.comcast.net (173.167.57.222)  17.547 ms  17.238 ms  16.217 ms
 8  209.85.143.184 (209.85.143.184)  32.123 ms  15.143 ms  14.764 ms
 9  72.14.238.17 (72.14.238.17)  14.954 ms  14.604 ms  14.324 ms
10  ord30s22-in-f110.1e100.net (216.58.216.110)  14.155 ms  15.957 ms  15.226 ms
 

traceroute to www.reddit.com (198.41.208.138), 30 hops max, 38 byte packets
 1  96.120.24.93 (96.120.24.93)  8.720 ms  8.497 ms  10.418 ms
 2  Te0-4-0-18-sur02.springfield.il.chicago.comcast.net (68.85.208.21)  9.384 ms  10.472 ms  51.245 ms
 3  te-0-8-0-7-ar01.elmhurst.il.chicago.comcast.net (68.85.177.253)  21.469 ms  te-1-5-0-5-ar01.elmhurst.il.chicago.comcast.net (68.85.176.190)  16.148 ms  te-1-5-0-6-ar01.elmhurst.il.chicago.comcast.net (68.85.177.201)  17.272 ms
 4  he-0-15-0-0-ar01.area4.il.chicago.comcast.net (68.86.189.153)  17.981 ms  19.567 ms  18.932 ms
 5  be-33491-cr02.350ecermak.il.ibone.comcast.net (68.86.91.165)  16.873 ms  17.798 ms  19.662 ms
 6  68.86.88.230 (68.86.88.230)  33.154 ms  16.973 ms  16.624 ms
 7  ae-26.r05.chcgil09.us.bb.gin.ntt.net (129.250.66.65)  22.880 ms  23.984 ms  25.363 ms
 8  xe-0-2-0-17.r05.chcgil09.us.ce.gin.ntt.net (129.250.207.10)  17.707 ms  16.933 ms  17.030 ms
 9  198.41.208.138 (198.41.208.138)  16.558 ms  15.835 ms  16.950 ms

the only issue is that speed tests dont really show anything, and when they do im seeing 1/6 the speed i should be getting, and unless i can replicate the issue comcast told me to go forget myself

[Ad Bot]

[Lurker]

because comcast.

[shitlord]

comcast is trash they're prob throttling u

[Frankie²]

comcast is trash they're prob throttling u

speedtest is showing normal speeds (115 mbps)
and would throttling really affect ping?

[shitlord]

are you on wifi

[Frankie²]

are you on wifi

nope

[Trogtor]

because comcast.

actually it's "xfinity" now. because they forget you over x infinity

[shitlord]

speedtest is showing normal speeds (115 mbps)
and would throttling really affect ping?

wait
then why did u say

really show anything, and when they do im seeing 1/6 the speed i should be getting, and unless i can replicate the issue comcast told me to go forget myself

[Lurker]

actually it's "xfinity" now. because they forget you over x infinity

south korea wifi master race

[Foxscotch]

and would throttling really affect ping?

if they decide they want it to
I doubt they would, though

I'd suggest calling while it's happening. that's a whole step above replicating the issue

[Frankie²]

wait
then why did u say

because the speedtests are weird and they only show the stuffty speeds some of the time
ive gotten like two successful tests where it shows the speed that im intermediately getting (around 20mbps) but comcast wont accept it because its not from their rebranded version of speedtest, even though its the same server

[Foxscotch]

comcast wont accept it because its not from their rebranded version of speedtest, even though its the same server

why would they? they're a big company, they can't afford to put their trust in a third-party tool

[Swat 3]

speedtest is showing normal speeds (115 mbps)
and would throttling really affect ping?

most isps unthrottle popular speedtest sites

[Insert Name Here]

Call your internet provider straight up and tell them about your internet

[shitlord]

yea my isps speedtest site is powered by ookla which does speedtest.net anyway so they both get the same results every time