Max is harder because it has more features and stuff.
And because it costs a forgetload Autodesk had to make it look like it actually does stuff.
Also there's no such thing as a good music player or a good 3d modelling program, people do art with MS Paint as well as with Photoshop, it just depends on the user.
If you use something for some time it's obvious you'll go around and talk about it because that's what you do and that's what you like, but that does not mean it's necessarily anything better than another program in terms of usage.
It can be better, if compared to features, speed and such, but one way or another, they can also be done with another program.
